Shipping policy

Delivery Services

We have a number of delivery services we use to get your package from us to its intended destination.  Please view the services we offer below.  Please note all services are subject to stock at the time of ordering.

Please also note that www.healthylake.co.uk can only deliver to UK mainland addresses.  For Scottish Highlands, Northern Ireland, Ireland, UK offshore Islands, Europe and other global destinations, please visit www.water-garden.co.uk or call on +44 (0)2392 373735 to facilitate your order.

Service	Cost
Standard 2-3 Day delivery (Place before 1:30pm)	Orders over £50 = Free Orders under £50 = £4.60
Next Working Day	£14.95 (Please order before 1:30pm)
Saturday	£34.50 (Please order before 1:30pm)

 

Next Day means next working day. This means bank holidays and weekends are excluded from delivery dates. We always do our very best to get orders out the same day they are received in order to arrive the next working day for UK addresses, subject to stock. However, in rare cases this isn’t always possible, even if the order was placed before the 1:30pm cut-off time.  In the event of an unforeseen delay, we will always let you know via the contact details provided on your order.

Upon despatch of your goods, www.healthylake.co.uk will send a confirmation email, including a tracking number where possible.